Welcome to Shoppersell.com. By accessing our website and using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.
General
Shoppersell.com is an online platform offering generic medicines to international customers.
We do not provide medical advice; it is the customer’s responsibility to consult a doctor before purchasing or using any medication.
We reserve the right to modify these terms at any time without prior notice.
Security
We prioritize the security of our customers’ personal and payment details.
All transactions are encrypted and processed through secure payment gateways.
We do not store your payment details after the transaction is completed.
Your personal data (name, email, phone number, address) is stored securely and is never sold or shared with third parties.
Comments & Feedback
Customers may leave reviews and feedback on our website, but we reserve the right to remove any content that is:
Offensive, inappropriate, or misleading.
Spam, promotional content, or false information.
By submitting feedback, you grant us the right to use, modify, and publish your comments for promotional purposes.
Shipping Policy / Orders
Orders are processed within 24-48 hours after payment confirmation.
Estimated delivery time varies based on location and shipping method selected at checkout.
Once an order is shipped, we cannot make changes to the address or modify the order.
We are not responsible for delivery delays due to unforeseen circumstances such as weather conditions, logistics issues, or customs processing.
Shipping Rates
Shipping costs depend on the destination country and delivery method.
Shipping charges will be displayed at checkout before finalizing the order.
Any additional delivery fees or customs charges imposed by local authorities are the responsibility of the customer.
Shipping Address
Customers must provide an accurate and complete shipping address at the time of placing an order.
We are not responsible for failed deliveries due to incorrect, incomplete, or untraceable addresses.
If an order is returned due to an invalid address, the customer may request reshipment, but additional shipping fees will apply.
Customs Delays
International shipments may be subject to customs inspections in the destination country.
We are not responsible for any delays caused by customs clearance processes.
Customers should check their country’s import regulations before placing an order.
Customs Charges
Import duties, taxes, and other customs-related charges are the customer’s responsibility.
If customs authorities require additional documentation, the customer must provide the necessary information.
If the package is held or rejected by customs, we are not liable for any loss or refund.
Cancellation Rules
Orders can be canceled before they are shipped. Once an order is dispatched, cancellations are not allowed.
Customers must submit a cancellation request via email within 24 hours of placing the order.
If a package has already been delivered:
Cancellation requests must be made within 7 days of delivery.
The product must be unopened, unused, and in its original packaging to qualify for a return.
If the seal is broken, the item is used, or tampered with, we reserve the right to reject the cancellation request.
Refunds for canceled orders will be processed within 7-10 business days after approval.
For any queries related to orders, shipping, or cancellations, please contact our customer support team.
Your Health, Our Commitment!